Title: Baza Live Chat Author: Baza Developers Published: September 21, 2026 Last modified: October 24, 2026 --- Search plugins ![](https://ps.w.org/baza-live-chat/assets/banner-772x250.png?rev=3751989) ![](https://ps.w.org/baza-live-chat/assets/icon.svg?rev=3706264) # Baza Live Chat By [Baza Developers](https://profiles.wordpress.org/bazadevelopers/) [Download](https://downloads.wordpress.org/plugin/baza-live-chat.1.3.3.zip) * [Details](https://sa.wordpress.org/plugins/baza-live-chat/#description) * [Reviews](https://sa.wordpress.org/plugins/baza-live-chat/#reviews) * [Installation](https://sa.wordpress.org/plugins/baza-live-chat/#installation) * [Development](https://sa.wordpress.org/plugins/baza-live-chat/#developers) [Support](https://wordpress.org/support/plugin/baza-live-chat/) ## Description **Baza Live Chat** connects your WordPress site to Telegram — self-hosted, no third- party servers, no data sharing. Visitors chat on your site and you reply directly from Telegram. ### Features: * Live chat widget embedded on your WordPress site * Visitors send messages – you reply via Telegram bot * Real-time polling for instant message delivery * Webhook support for instant operator replies * Sound notifications for new messages * GDPR consent support * IP blocking, rate limiting, and a visitor activity log * Custom colors and avatar for the chat widget * Auto-questions for quick replies * Static mode – embed chat inline anywhere * Built-in protection from bots: only real visitors reach your Telegram ### Want more? Baza Live Chat Pro This free plugin is complete on its own. If you want your chat to do more of the work, the paid versions of [Baza Live Chat](https://bazadevelopers.com/products/live-chat/) add: **AI assistant** * Answers visitors with the AI you choose – **Google Gemini, OpenAI( GPT) or Anthropic Claude** – using your own API key, so you pay the provider directly and nothing passes through our servers. * Learns from your own site: pick the post types (pages, services, FAQ, products…) it may read and exclude single posts; it sees each page’s address, so it can point visitors to the right page. * Your tone and rules in a system prompt; hand-over keywords and a “Talk to an operator” button– the chat moves to you the moment the visitor asks for a person, or when the assistant cannot find an answer. * Interface texts, auto-questions and teaser messages are translated into each visitor’s language automatically. **Booking assistant for [Baza Booking Calendar](https://wordpress.org/plugins/baza-booking-calendar/)** * Visitors book without leaving the chat: it lists the services you allow, checks the real free slots for the day they ask about, offers extras, asks the questions of your booking form and applies promo codes. * The price they are quoted is calculated by Baza Booking Calendar itself (taxes, extras, discounts), and a slot is re-checked for clashes right before the booking is written – the AI never invents a time, a price or a booking number. * Payment in the chat: a payment link, or pay from the client’s balance confirmed with a one-time code sent by email; the visitor is thanked automatically when the money arrives. * Recognises signed-in clients and their loyalty discount, and you get a Telegram message for every booking made through the chat. **WooCommerce order assistant** * Visitors ask “where is my order?” and get the status after a verification step (order number plus the email or phone on the order); you choose which order fields may be shared and how many failed attempts are allowed before the chat is handed to you. **Smarter Telegram workflow and visitor insight** * **Supergroup mode** – every visitor gets a separate topic in your Telegram group; several operators can work in parallel, you reply inside the topic, and the topic closes with the chat. * ** Teaser messages** – an animated bubble with a typing effect invites visitors to open the chat; random message, delay and “remember that it was closed” are adjustable.*** Geo tracking** – the visitor’s country in the chat and a Telegram note (country, IP, page) on each unique daily visit. * **Chat session log** – every conversation kept and searchable in the admin. * **Cloudflare Turnstile** – an invisible anti- bot check on top of the built-in one. The features above are not part of this plugin; it never locks or limits what it already does. Baza Booking Calendar itself is [free on WordPress.org](https://wordpress.org/plugins/baza-booking-calendar/). ### External services This plugin connects to the following external services. Please review their terms and privacy policies before use. #### Telegram Bot API (api.telegram.org) Required for core chat functionality. Every visitor message and operator reply is transmitted through Telegram’s servers using the bot token you configure. * Terms of Service: https://telegram.org/tos * Privacy Policy: https://telegram.org/privacy ## Installation 1. Upload the plugin files to `/wp-content/plugins/baza-live-chat/` or install via the WordPress plugin screen. 2. Activate the plugin through the **Plugins** screen in WordPress. 3. Go to **Baza Live Chat Settings** and create a Telegram bot via [@BotFather](https://t.me/BotFather). 4. Enter your Bot Token and Chat ID, click **Save**. 5. Click **Set Webhook** to connect Telegram to your site. 6. The chat widget will appear on your site automatically. ## FAQ ### Do I need a paid account? No. Everything in this plugin is free. You only need a Telegram bot, which is free to create with @BotFather. A paid Pro version with extra features (AI assistant with Gemini, OpenAI or Claude, a booking assistant for Baza Booking Calendar, WooCommerce order lookup, Supergroup mode and more) is available at bazadevelopers.com, see the list in the description. ### Is my data stored on your servers? No. All chat data is stored in your own WordPress database. Messages go directly from your site to your Telegram bot. ### Does it work with page builders? Yes. Use the `[baza_live_chat]` shortcode to embed the chat anywhere, including Gutenberg, Elementor, and other page builders. Add `static="true"` to show it as an inline block. ### Where is the readable source of the minified scripts? In the plugin itself: every `*.min.js` in `assets/js/` sits next to the file of the same name without `.min`. They are generated with Terser (`npx terser blc.js- c -m -o blc.min.js`). ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Baza Live Chat” is open source software. The following people have contributed to this plugin. Contributors * [ Baza Developers ](https://profiles.wordpress.org/bazadevelopers/) “Baza Live Chat” has been translated into 1 locale. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/baza-live-chat/contributors) for their contributions. [Translate “Baza Live Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/baza-live-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/baza-live-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/baza-live-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/baza-live-chat/) by [RSS](https://plugins.trac.wordpress.org/log/baza-live-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.3.3 * Fixed: pages could not be cached by page-cache plugins and server caches (and cache warm-ups reported “response-sets-cookie”), because the visitor cookie was set in the page’s own response. The cookie is now set in the browser, once a real person has been seen, and the page itself sets no cookie. #### 1.3.2 * Only real visitors reach your Telegram. A visit is reported, and a chat can be started, only by a browser that passes a quiet check: the request must look like a visitor’s browser (crawlers, headless browsers, HTTP libraries, AI and SEO bots, link previews and speed tests are refused by name; calls from other sites are refused), the page does a small proof-of-work in the background (about a tenth of a second, once), and a visit is reported only after a real mouse, key, touch or scroll event and a moment on screen. * The visitor’s address is no longer taken from headers anyone can write (Client- IP, X-Forwarded-For): they are read only behind a reverse proxy you run or Cloudflare, so per-address limits and IP blocks cannot be sidestepped. Extra trusted proxies: the filter `baza_lc_trusted_proxies`. * The visit counter asks “was this address already counted today?” before it spends a rate-limit write. #### 1.3.1 * A “Get Pro” button in the plugin’s header and an “Upgrade to Pro” item at the bottom of its menu; both are plain links to the plugin’s page and can be turned off. ## Meta * Version **1.3.3** * Last updated **4 days ago** * Active installations **Fewer than 10** * WordPress version ** 5.0 or higher ** * Tested up to **7.1.3** * PHP version ** 7.4 or higher ** * Languages * [English (US)](https://wordpress.org/plugins/baza-live-chat/) and [Russian](https://ru.wordpress.org/plugins/baza-live-chat/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/baza-live-chat) * Tags * [chat widget](https://sa.wordpress.org/plugins/tags/chat-widget/)[customer support](https://sa.wordpress.org/plugins/tags/customer-support/) [live chat](https://sa.wordpress.org/plugins/tags/live-chat/)[live support](https://sa.wordpress.org/plugins/tags/live-support/) [telegram](https://sa.wordpress.org/plugins/tags/telegram/) * [Advanced View](https://sa.wordpress.org/plugins/baza-live-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/baza-live-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/baza-live-chat/reviews/) ## Contributors * [ Baza Developers ](https://profiles.wordpress.org/bazadevelopers/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/baza-live-chat/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://www.paypal.com/donate/?business=A9R843N82XG3G&no_recurring=0¤cy_code=USD)