{"id":179826,"date":"2024-01-01T05:37:38","date_gmt":"2024-01-01T05:37:38","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/desku\/"},"modified":"2025-04-14T13:03:49","modified_gmt":"2025-04-14T13:03:49","slug":"desku-livechat-ai-chatbot","status":"publish","type":"plugin","link":"https:\/\/sa.wordpress.org\/plugins\/desku-livechat-ai-chatbot\/","author":20120793,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"0.0.2","stable_tag":"1.0.0","tested":"6.7.5","requires":"","requires_php":"5.5","requires_plugins":null,"header_name":"Desku","header_author":"Desku Inc","header_description":"Desku is AI-Powered Help Desk Customer Support for all the business types that helps to streamline the customer queries under one roof","assets_banners_color":"","last_updated":"2025-04-14 13:03:49","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/desku.io","header_author_uri":"https:\/\/desku.io","rating":5,"author_block_rating":0,"active_installs":0,"downloads":1525,"num_ratings":2,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","changelog"],"tags":{"0.0.1":{"tag":"0.0.1","author":"desku","date":"2025-04-05 05:41:18"},"1.0.0":{"tag":"1.0.0","author":"desku","date":"2025-04-14 13:03:49"}},"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":1},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3016037,"resolution":"128x128","location":"assets","locale":""}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.0.1","1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"WordPress Helpdesk plugin: Check all your tickets in one place","2":"Reply to tickets faster with real-time customer insights","3":"WordPress Integration: EDD"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[240428,223555,5591,2379,240427],"plugin_category":[],"plugin_contributors":[240429],"plugin_business_model":[],"class_list":["post-179826","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-powered-customer-support","plugin_tags-ecommerce-customer-support","plugin_tags-help-desk","plugin_tags-live-chat","plugin_tags-no-code-chatbot-builder","plugin_contributors-desku","plugin_committers-desku"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/desku-livechat-ai-chatbot\/assets\/icon-128x128.png?rev=3016037","icon_2x":false,"generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<h3>Desku Live Chat Widget Plugin for Wordpress<\/h3>\n\n<p><a href=\"https:\/\/www.desku.io\">Desku<\/a> is the ultimate ticketing customer support platform for WordPress users that allows them to create and display tickets without slowing down their website. It is the perfect solution to display, respond to, and create tickets lightning-fast anytime.<\/p>\n\n<h4>3rd-Party Service<\/h4>\n\n<p>We designed Desku Ticketing System to protect users\u2019 privacy and align with the GDPR rules.\nThis plugin uses a 3rd-party service, Desku, to provide certain features. Please be aware of the following:<\/p>\n\n<ul>\n<li><strong>Service URL:<\/strong> <a href=\"https:\/\/backend.desku.io\/\">Desku Service<\/a><\/li>\n<li><strong>Terms of Use &amp; Privacy Policy:<\/strong> <a href=\"https:\/\/desku.io\/privacy\">Desku Terms and Privacy<\/a><\/li>\n<\/ul>\n\n<h3>WHY USE THIS PLUGIN?<\/h3>\n\n<p>Installing Chat Widget script manually can be a hastle when you don't have access to or don't know the technicals of website development<\/p>\n\n<p>Now say goodbye to all those manual script placement hastles.<\/p>\n\n<p>This plugin will allow you to simply login to Desku and deploy the one of the available live chat widgets.<\/p>\n\n<h3>HOW TO USE THIS PLUGIN?<\/h3>\n\n<ul>\n<li>Install the Plugin<\/li>\n<li>\"Desku\" will be available in Wordpress Left Sidebar<\/li>\n<li>Click on it and Log in to Desku via a simple wizard.<\/li>\n<li>After successful connection, this plugin will show you available live chat widgets to choose one from.<\/li>\n<li>Install the one you need.<\/li>\n<li>That Live Chat Widget will be installed for the site and all of your pages will have it enabled.<\/li>\n<\/ul>\n\n<p>Available on:<\/p>\n\n<p>-WordPress<\/p>\n\n<h4>Do I need to install any additional tools to use the live chat widget?<\/h4>\n\n<p>No. Desku is a fully-integrated default live chat solution. You can start chatting right after configuring it from the Desku.<\/p>\n\n<h4>Are you GDPR-friendly?<\/h4>\n\n<p>Privacy is our utmost priority, and we designed Desku in a way that aligned with GDPR.<\/p>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<\/ul>","raw_excerpt":"AI customer service software for WordPress\u2014live chat, instant replies &amp; a smart knowledge base to boost support in minutes.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/179826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=179826"}],"author":[{"embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/desku"}],"wp:attachment":[{"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=179826"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=179826"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=179826"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=179826"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=179826"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/sa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=179826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}